Help Center

Welcome to our FAQ hub, where culinary curiosity meets clarity. We've sifted through the most common questions to serve up the essential information you need. Browse with confidence and find the perfect ingredients for your cooking success.

Product Details

Are Your Products Made In America?

Is AckCook Built To Last?

Does AckCook Have Any Perfluoroalkyl, Polyfluoroalkyl Substances, Or PFAS In Them?

Do Your Products Contain Lead Or Cadmium?

Will Your Cookware Work On Induction Stovetops?

Can I Put AckCook Stainless Steel Cookware And Bakeware In The Oven?

What Are Factory Seconds?

What Is In Your Stainless Steel Cleaner?

Can The Slow Cooker Base Be Used With Other Cookware Brands?

What Are The Power Settings For The Slow Cooker Base?

Use and Care

Is Your Cookware Dishwasher Safe?

What Is The Water Droplet Test?

How Do I Clean Burnt-on Foods?

What Is On My Pan?

How To Get My Lid Unstuck?

Discounts

Can I use Multiple Discounts?

Do You Have A Military Discount?

Cooking Tips

I’m Cooking On Low Heat But My food Is Still Burning. How Low Do I Have To Go?

Is Vapor® Cooking Suitable For Frying Or Boiling An Egg?

What About Cooking Meats?

Can I Use Vapor® Cooking Technology To Cook Rice, Pasta, Vegetables, And Beans?

Can I Cook My Food With Butter Or Oil?

How Do I Make Pancakes, French Toast, Grilled Cheese Or Any Other Breaded Food?